We are committed to protecting the privacy of your personal data. We wish to respect any personal data you share with us and keep it safe. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will collect, use and store your personal data. We may update this policy from time to time.
Our GDPR policy covers your rights and how we deal with access requests in more detail and is available on request.
The following areas are covered below:
- Information about us
- Your data
- Marketing
- Your data protection rights
- Cookies
- Privacy policies on other websites
- Changes to our privacy policy
- How to contact us
- Notices and disclaimers
- Information about us
We are (business name)
Registration location: England & Wales
This Website is designed and hosted on behalf of (company name) The website is hosted by Wix which enables you to access third party services.
Your Data and What we collect?
- To allow us to provide you with the information or service you have requested from us
- To provide you with information which we think you will be interested in
- To understand how people, use the information we provide on the website
- To tailor information and services, we provide to ensure they are relevant to you
- To improve how we communicate with you, and how we operate more generally
We do not collect any personal information about website users other than the information provided by users when completing forms on the website including but not limited to the contact and website registration form. That facilitated by the use of “cookie” technology. “Cookies” are designed to enhance your online visit and permit you to access the full service within the website.
How we collect your data
Each time you visit our site or interact with the emails we send to you; we may automatically collect the following information:
- Technical information to include your internet protocol (IP) address used to connect your PC or laptop to the internet, your login information, browser type and version, operating system and platform.
- Information about your visit, including the URL clickstream to, through and from our site (including date and time); pages, resources and/or products you viewed or searched for; page response times, errors, length of visits to certain pages, page interaction, and methods used to browse away from the page.
- information about your interaction with our emails, including whether you have opened the email, the number of times the email is accessed, and your interaction with email content including the links you have clicked.
Data from other sources
- We may receive information about you if you use any of the other websites, we or any of our group companies operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. We also receive information about you from third party telemarketing companies. We or our partners will only contact you where you have given the telemarketing companies your consent for us to do so.
Using your data:
- We are legally obliged to confirm your identity. The processing is necessary for the performance of the agreement we hold to provide our services; or it is in ours or a third party’s legitimate interests to do so. We will rely on your consent to process personal data and when we do this, it will be flagged to you at the time.
Data security & storage:
- This website takes every precaution to protect your information. When user’s sensitive information is submitted via the website, your information is protected both online and offline, with the data being stored. There are operational security systems in place that provide protection for all information from loss or misuse.
- While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal data, documents or information that are transferred from you or to you via the internet. We always ensure that we have the highest level of security in place at all times.
If you have any questions about the security at our website, you can send an email to
Retention
- We keep your personal information for as long as we need to for the purposes for which it was collected or (if longer) for any period for which we are required to keep personal information to comply with our legal and regulatory requirements.
Marketing
- (your business) would like to send you information about services. If you have agreed to receiving marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes.
- Where you have provided consent, we may contact you by post and telephone or email, to let you know about our new services (and those of third parties – Companies House or HMRC)) that might be of interest to you. We provide the opportunity for you to opt-out from receiving our marketing communications every time we contact you
If you no longer wish to be contacted for marketing purposes, please send an email to
Your data protection rights
- (business name) would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following. The right to access and you have the right to request (business name) for copies of your personal data or you believe is inaccurate.
- You have the right to request that we will erase your personal data, you have the right to request that we will restrict the processing of your personal data. You have the right to object to the business processing of your personal data, under certain conditions.
- You have the right to request that we transfer the data that we have collected to another organisation, or directly to you. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email.
Cookies
- A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.
- The website provider uses cookies to personalise your experience of the website. Most web browsers allow you to control how cookies are accepted by adjusting your web browsers settings. If you set up your browser to reject the cookie, you may still use the website.
- Services delivered via the website such as video or embedded content from external providers may also place cookies on your PC or laptop. By continuing to use this site you are deemed to be accepting the terms and conditions and consenting to the website placing cookies on your machine (computer) as set out in the Cookies information page.
Privacy policies on other websites
- Where links are provided to other websites it should be noted that they are not and cannot be governed by our privacy statement. We cannot guarantee your privacy when you access other websites, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
- If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it.
- This privacy policy was last updated on the 5th December 2023.
How to contact us
- If you have any questions about our company’s privacy policy, please do not hesitate to contact us:
